Live Tap & Scan Touchpoints for Hospitality & Retail

Turn first-time customers into regulars, and regulars into fans. It all starts with a tap.

TapSpot turns QR codes and NFC tags into loyalty, reviews, and branded multi-link pages. One platform to drive repeat visits and track what gets used.

Image Description
Image Description
Meet
tapspot

TapSpot is a customer touchpoint platform that helps hospitality and retail businesses run loyalty programs, collect reviews, share branded multi-link pages and so much more. Powered by dynamic QR codes and NFC tags.

Image Description

Staff Dashboard

Put TapSpot on a table, counter,receipt, poster, or product. Customers scan or tap,then go exactly where you want. You stay in controlfrom one dashboard

  • Launch loyalty and rewards that encourage repeat visits and repeat orders.
  • Collect more positive reviews while the experience is still fresh.
  • Share a multi-link page for menus, offers, socials, and the links that matter.

NO CARD REQUIRED

Image Description

Customer App

Loyalty That Brings Customers Back

Create a rewards experience customers can join in seconds,then keep it fresh with one dashboard.

Most loyalty systems fail because customers forget them and staff do not want more admin. TapSpot makes loyalty simple by connecting it to the touchpoints you already have in your business, so customers can join, earn, and redeem with minimal friction.

STEP 1: JOIN

Customers join your loyalty programme by scanning a QR code or tapping an NFC tag.

STEP 2: EARN

Customers earn rewards based on your rules, such as visits, purchases, or specific actions.

STEP 3: REDEEM

Customers redeem rewards instore, online, or however your team prefers.

Image Description

How Loyalty Works
in TapSpot

Get More 5-star Reviews

Make it effortless for customers to leave feedback with a tap or scan.

01

Place your TapSpot touchpoint

Put a TapSpot Dot (with QR code & NFC tag) where customers already pause – like tables, counters, receipts, posters, or packaging.

02

Customers tap or scan

No app required. Customers use their phone camera or tap their phone to the NFC tag.

03

Reviews on your chosen platform

Send customers directly to Google, TripAdvisor, Yelp, or another destination so they can leave a review in seconds.

Most businesses do not have a review problem. They have a timing problem. Customers are happiest in the moment, but the review request comes later (if it comes at all). TapSpot helps you ask at the right time, with a simple tap or scan that takes customers straightto the platform you choose

TapSpot is designed to be simple to start and easy to expand.

Begin with the essentials, then unlock more businesses, staff access, and advanced controls when you need them.

Analytics that tell you what gets used

(no guessing!)
  • QR scans vs NFC taps
  • Top links clicked
  • In‑venue location stats
  • Campaign performance
  • Location metrics
  • Time & trend insights

How it works...

From tap to action in minutes

Create an account, launch your first touchpoint, then track what customers actually do. No card required.

STEP 1

Create your account

Start free, with no card details required.

Customers tap or scan and go straight to the next step. No searching. No confusion. Just better interactions.

STEP 2

Build your first touchpoint

  • Choose what you want customers to do first:
  • Join your loyalty programme
  • Leave a review
  • Open your multi‑link page: menus, offers, socials, bookings, and more

Customers tap or scan and go straight to the next step. No searching. No confusion. Just better interactions.

STEP 3

Place the Dots around your venue

Put TapSpot Dots where customers already spend time or pause: tables, counters, receipts, posters, packaging, and more.

Customers tap or scan and go straight to the next step. No searching. No confusion. Just better interactions.

Pricing

Start free, then scale when you’re ready

NO CARD REQUIRED 8 MIN SETUP SETUP GUIDE
Monthly Yearly Save 20% with yearly

Basic

Free forever – no payment needed

£0

  • Single user
  • 1 business profile
  • 5 active dynamic QR/NFC links
  • 2 Multi‑link Pages
  • 500 scans/mo

Small Business

Everything in Basic plus…

£26/mo

  • Single user
  • 5 business profiles
  • Unlimited dynamic QR/NFC links
  • 5 Multi‑link Pages
  • Unlimited Region/Area Management
  • Campaign Management
  • 3 role‑based permissions
  • Poster Generator for QR Codes
  • Discounts for Accessories

Enterprise

Everything in Small Business plus…

£50/mo

  • Multi user
  • Unlimited business profiles
  • Unlimited dynamic QR/NFC links
  • Unlimited Multi‑link Pages
  • Unlimited Region/Area Management
  • Hierarchical Management
  • Unlimited role‑based permissions
  • Advanced Food & Allergen system
  • Largest Discounts for Accessories

FAQs

Everything you need to know before you start

No. Customers can scan with their phone camera or tap an NFC tag.

Takes about 8mins to get your first touchpoint live

Turn taps & scans
into repeat customers

Run loyalty, collect reviews, and share a branded multi‑link page from one QR and NFC platform.